Privacy Policy

At RosterMind, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our platform and services. By using RosterMind, you agree to the terms outlined in this policy.

1. Information We Collect

Account Information: When you sign up for RosterMind, we collect information necessary to create your account, such as your name, email address, company name, and payment details.
Employee and Client Data: For scheduling and management purposes, you may upload employee and client information, including names, contact details, skills, and availability. This data is strictly used to provide the services you request.
Usage Data: We collect information on how you use the platform, including IP addresses, device information, and usage patterns, to help us improve our services and enhance security.
Cookies and Tracking Technologies: RosterMind uses cookies and similar technologies to analyze usage, remember your preferences, and customize your experience.

2. How We Use Your Information

To Provide and Improve Services: We use your information to operate RosterMind, facilitate scheduling, and ensure a smooth user experience.
Customer Support: Your data helps us respond to your inquiries, provide technical assistance, and address any issues you encounter while using RosterMind.
Communications: We may use your contact information to send you service-related updates, important announcements, and marketing messages. You can opt out of marketing communications at any time.
Analytics and Optimization: Usage data is analyzed to help us understand how users interact with RosterMind, enabling us to improve the platform’s performance, security, and features.

3. How We Share Your Information

With Your Consent: We may share your information if you provide explicit consent to do so.
Service Providers: RosterMind may work with third-party service providers (such as payment processors or data storage providers) to deliver our services. These providers are authorized to use your information only as necessary to provide their services to us.
Legal Obligations: We may disclose your information if required by law or in response to legal processes (e.g., court orders, subpoenas).
Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owners as part of the business transaction.

4. Data Security

We employ industry-standard security measures to protect your data, including encryption, access controls, and regular security audits. Your data is stored in a dedicated, secure Azure database with automated backups to ensure continuity.
Despite our efforts to secure your information, no method of transmission or storage is completely secure. We encourage you to use strong passwords and secure your devices to protect against unauthorized access.

5. Your Rights and Choices

Access and Correction: You can access and update your account information directly through your RosterMind profile settings. For any additional changes, you may contact our support team.
Data Deletion: You may request the deletion of your data at any time. Please note that certain information may be retained for legal or operational reasons.
Opt-Out of Communications: You can opt out of receiving promotional emails by clicking the unsubscribe link in the email or by contacting our support team.
Cookies and Tracking Technologies: Most web browsers allow you to control cookies through your settings. However, disabling cookies may affect the functionality of RosterMind.

6. International Data Transfers

RosterMind is headquartered in [Your Country] but may process your information in other countries where our data centers or service providers are located. We ensure that any data transferred outside your country is protected in compliance with applicable data protection laws.

7. Children’s Privacy

RosterMind is not intended for individuals under the age of 16, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child under 16, we will take steps to delete that data promptly.

8. Changes to This Privacy Policy

RosterMind may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting a notice on our website or sending an email to your registered address.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or RosterMind’s data practices, please contact us:
- Email: support@rostermind.com
- Address: [RosterMind Headquarters Address]